With Six Sigma service, 10,000+ employees, 33 legal entities in China

Challenge

With very aggressive M&A driven growth plans, this organization was seeking a standardized, robust and scalable payroll solution which could be quickly rolled out to provide accurate and efficient payroll administration services to existing and future employees. At the same time, another challenge lying in front of the project team is to standardize payroll policy and operations across different businesses and legal entities in parallel to a China-wide Oracle HRIS roll-out.

Scope

• Data migration and clarification
• Zero To Post Net Payroll processing and delivery
• Mandatory benefits regulation research in 50+ cities, and calculation
• Individual income tax regulation research, calculation, and filing in 25 cities

Results

• Designed and implemented an ERP linked payroll outsourcing solution
• Drove the cross business consolidation and standardization of payroll policies and processes
• Regulation compliance across 50+ cities
• Standardized reporting system across 33 legal entities
• Call center and email support for inquiries
• Support fast organization change with standardized transition management plan
• Meet the agreed performance measures, and exchange experience in 6 Sigma, Lean Service, and Net Promotion Score