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Bayer Knowledge Transfer Speeds Integration, Accelerating Transition While Maintaining People Performance

Challenge

When Bayer was tying to put together a bid to purchase Roche Consumer Health, the company proved complex and time-consuming to assess. Although Roche Consumer Health was not an enormous business, its 3,000+ employees were spread across 43 different countries, with many different benefits programmes and HR policies.

Six months into the deal process, Roche asked Hewitt to help catalogue benefits programmes across all 43 countries, providing an assessment of data quality, a gap analysis and a high-level analysis of any human resource issues that might be raised as the deal progressed, either to do with the quality of the data, or anything that the data might reveal.

When Bayer announced the acquisition, Hewitt, with prior approval from Roche, approached Bayer to offer integration support to take them through the transition phase. Bayer HealthCare’s vice president for HR was so impressed by the quality of the information and responsiveness that Hewitt brought to the acquisition process while working for Roche, that Hewitt was subsequently asked to help with the acquisition. We began working for Bayer to help deliver on a promise to Roche employees that the value of their terms and conditions, from cash and benefits to long-term incentives, would be maintained during the harmonisation process.

The challenge was to provide confidence that Bayer could deliver that commitment within the extremely tight timescales (no more than three months), effectively measure the value of the existing terms and conditions against the new ones, and produce results very fast.

Solution

The pre-deal data analysis run for Roche by Hewitt enabled Bayer to gain a better understanding of the Roche benefits, HR programmes and policies, with greater accuracy, focus and timeliness.

Hewitt carried out this analysis very fast, and as expected before the transaction closed.

During the transition phase, our experts helped Bayer to flesh out the issues and understand what was needed, coming up with a solution and approach that gave the company confidence that its commitment to employees would be met within the required timescales.

Hewitt provided a terms and conditions statement to all employees at the transfer date. This explained how the value of their package was calculated and demonstrated that the value of their new package was the same as their previous one.

Results

Hewitt provided the technical expertise both to make the different packages compatible and to put the deal together in a way that employees could understand.

The information was communicated to all employees who were transferred to the new programme on schedule in just three months. Our support clearly helped HR to accelerate the transition while maintaining the people performance.

Following this, Hewitt carried out a total remuneration benchmarking exercise for all the major countries involved.

Our success was due to a combination of technical expertise, excellent communications throughout the decision-making process and the continuity offered as our team transferred its knowledge of Roche when it started to work for Bayer. This, combined with maximum energy and effort and appropriate resources, enabled us to react quickly and deliver rapid results.

Bayer HealthCare is a health care company of international repute, with products ranging from world-renowned drug products to innovative diagnostics technology and veterinary medicines. It strengthened its position in the self-medication sector by acquiring Roche’s OTC (over-the-counter) operations. The company employs 33,800 people around the globe.

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“By transferring the knowledge it had acquired while working for Roche before the deal went through and using its expertise in the HR elements of acquisitions, the Hewitt team offered a very strong support and boost for the integration process.”

Sean Kolb- Hunt, Vice president Global Compensation and North America HR Operation, Bayer Healthcare