Complex governance, legislative change, increasing member expectations and spiraling costs have created significant pressure on sponsors and Trustees to maximise the value derived from their administrative arrangements.

In response to this, through combining our deep expertise in pension administration and business process outsourcing, we have developed our new tiered delivery model. This is built on segmenting work to ensure it is done at optimum cost and quality while retaining a tightly co-ordinated, integrated service for our clients using a market leading administration platform. We work closely with our clients to achieve the best tailored solution for each of them. Put simply, the right people at the right time at the right cost.

Member experience is enhanced through use of market leading web functionality and customer service professionals. Trustees receive an enhanced service through allowing skilled and expert administrators to focus on complex and value adding administration activities.

We are enthusiastic about being at the vanguard of creating a new way to drive forward pension administration, service quality and cost reduction for both our private and public sector clients.

For more information on our full range of pension services or to request a case study contact Ian Terry via email or phone +44 (0) 7801 560116.