In just five years, HR business process outsourcing (HR BPO) has gone from
creative concept to proven business solution. Today, dozens of companies
outsource multiple HR processes to a single provider—cutting costs, creating a
more strategic HR function, and delivering improved service to a global
workforce.
We’re the global HR BPO leader. As the largest multi-process HR outsourcing
provider in the world—with more than 30%* of the total HR BPO market—we handle
more than 70 million HR-related customer interactions a year for nearly 20
million employees, retirees, and their families.
Content and experience count
We’re the global HR experts, with a track record of innovation spanning more
than 60 years. Our clients trust us because HR is our only business and we offer
the industry’s most comprehensive and flexible HR service delivery model—on the
global scale today’s business demands.
Each company’s unique starting point and specific priorities drive the search
for the right outsourcing partner. Because we understand HR, we focus on how
work gets done, not on HR processes. It’s this proven approach—backed by a
flexible, scalable technology platform—that ensures we’re able to meet your
company where you are, helping you migrate to leading HR practices at a pace
that’s right for your organization.
We integrate our rich experience to deliver the following HR services:
Talent management
- Recruiting services including need identification;
sourcing and attraction; screening, interviewing, and selection; offer
management; reporting; and compliance.
- Flexible staffing services including need identification, selection and
placement, time administration, invoicing, conversion to hire, reporting, and
compliance.
- Learning and development services including learning paths and
certificates, course catalog administration, event scheduling and logistics,
evaluation and assessments, accounting, and content development and sourcing.
- Performance management services including planning and evaluation support,
feedback collection, and individual profile maintenance.
- Succession planning services including maintenance of succession trees,
tracking and monitoring of high potentials, and development of incumbent and
candidate profiles.
Workforce management
- Compensation administration services including administration of salary,
bonus, and stock options; administration of salary surveys; and total reward
communications.
- Total rewards services including strategy, design, implementation, and
communication of benefits and compensation programs.
- Workforce administration services including employee records management,
life events, employment events, reduction in force, organization structure
changes, and leave management.
- Domestic relocation services including relocation initiation, policy
briefing and administration, expense processing and accounting, and inventory
management.
- Leave management services including leave initiation; leave tracking and
management; and coordination with third parties for FMLA, disability, and
personal leaves.
- Global mobility services including assignment planning, candidate
selection support, pre-departure planning and support, on-assignment support,
and repatriation planning and support.
Core process management
- Payroll services including time and attendance, on- and off-cycle pay,
garnishments, and taxes and accounting.
- Benefits services including program delivery and administration;
recordkeeping and reconciliation; benefit accounting; invoice review and
payment; and supplier sourcing and management for health and welfare, defined
contribution, and defined benefit programs.
- Payments services including accounts payable/receivable, travel and
expense, fixed assets and general ledger, cash, and banking/treasury.
Please
contact us to
learn how our multi-process HR outsourcing solutions can help you
cost-effectively deliver improved HR services to your organization.
Tools
Employee Tools
Employer Tools
myHR&trade: is a trademark of Hewitt Management Company LLC AccessDirect™
is a trademark of Hewitt Associates LLC
*Source: Everest Partners, LP, based on total contract value for the
indicated contract term, and Gildner & Associates, Inc., based on number of
clients with more than 10,000 employees. Hewitt makes no representation as to
the accuracy of these estimates.
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