- Initially served the region from headquarters in Lincolnshire, Illinois (1970 – 1985)
- Opened first office in Latin America in Mexico City in mid-1980s
- Opened other offices during the 1990's including joint ventures in Argentina, Brazil, Chile, Puerto Rico and Venezuela
- Changed joint ventures to wholly owned Hewitt offices between 2000 and 2003
- Opened Latin America Regional Office in 2003
- Merged with HR BPO pioneer Exult, becoming the first and only firm to provide human resource benefits process outsourcing (HR BPO) services—benefits, payroll, HR information systems, recruiting, learning, and other HR services—fully integrated with consulting expertise.
- This merger brought these services to Latin America, provided from the contact center located in Uberlandia, Brazil
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