Hewitt's Puerto Rico office opened in 1990 providing general HR consulting services. Over the following years, it has migrated and changed—much as Hewitt globally—into a full service HR consulting and outsourcing office. Coordinating through our Latin America Regional Office in Miami, as well as the other five offices in the region—Argentina, Brazil, Chile, Mexico and Venezuela—— Puerto Rico associates work seamlessly with our regional team to provide consulting and outsourcing services.

Utilizing technology that focuses on large populations, as well as flexible solutions to solve smaller client consulting and delivery requirements, Hewitt Puerto Rico has captured an innovative leadership position on the island, as well as in the Caribbean and Central America.

Hewitt is the world's largest provider of multi-service HR business process outsourcing, and the only firm to fully integrate HR outsourcing and HR consulting. In Puerto Rico, as in Latin America, our focus is on premier employers, as we provide leading-edge thinking and solutions to solve business issues.

We are proud of our flexible solutions developed specifically for our complex and varied market. As a Commonwealth and a territory of the United States, Puerto Rico is governed by both local and Federal laws combined in unique applications. This represents challenges and complexities employers need to know to operate efficiently on the island. We have proven, on thousands of occasions, our capability to our clients that our "partnership" approach of listening carefully to our client's needs and responding accurately is our key skill.

Our client roster and long-standing client relationships prove our acumen in helping organizations maximize their HR investment and solve important HR issues. Our clients include more than half the FORTUNE 500® and more than a third of the FORTUNE Global 500®. They depend on us to:

• Understand the nuances and practices of Puerto Rico—integrating with the rest of the United States, the region, and globally
• Use our deep HR understanding along with our premier databases of premier company practices (including compensation, benefits, perquisites, HR best practices and engagement) to develop solutions
• Design compensation and benefits programs—including pension, health and welfare benefit offerings—that are mapped to both the local practices and the company philosophy
• Help with programs that will attract, retain and motivate key talent
• Provide information and data on the practices of the Best Employers in Puerto Rico
• Discover ways to reduce HR costs and optimize HR service delivery
• Process thousands of HR-related interactions through our outsourcing service centers, allowing HR to focus on core business
• Focus our delivery on web-based solutions providing easier access and data retrieval capabilities, including:
• Investment and administration of defined contribution (savings) plans (also known as 401(k) plans in the US)
• Full benefits, compensation and HR outsourcing through web-based and call center participant interaction
• Provide support before, during and after a downsizing process, Offering solutions for implementing transition and restructuring initiatives

Smart companies understand that Hewitt's unique solutions, processes and approaches are the best in Puerto Rico. Working through our over 100 associates in Puerto Rico and more than 400 associates in the region, we have clearly focused on delivering measurable results that help clients reach their business objectives.

Our clients know they can depend on us: nearly 90% of our largest clients have worked with us for at least five years. Our leadership, reputation, capabilities, and relationships set the standard in the industry and give clients real value in the face of increasingly complex human capital management challenges.

Our Mission

To make the world a better place to work.

Our organization is guided by three fundamental objectives:

• To serve our clients exceptionally well
• To enhance associate engagement
• To strengthen our business

For more information, please see our Fact Sheet.