• Introduces breakthrough HR measurement methodology, Human Capital Foresight™, giving companies the ability to measure and predict the return on their HR investment
• Merges with HR BPO pioneer Exult, becoming first and only firm to provide human resource benefits process outsourcing (HR BPO) services—benefits, payroll, HR information systems, recruiting, learning, and other HR services—fully integrated with consulting expertise
• Acquires Cyborg Worldwide, Inc., expanding outsourcing capabilities to include payroll services
• Acquires Northern Trust Retirement Consulting, L.L.C. , expanding our portfolio of outsourcing clients
• Transitions from private to public company
• Integrates U.K. and Ireland business with Bacon & Woodrow, a leading retirement and financial management consultancy in the U.K.
• Hewitt-authored books Leading the Way and Leadership and Governance from the Inside Out help companies win the battle for leadership talent
• Creates Flexible Spending Account administration services
• Launches Rapid eMerge™ and M&A Management Center ™ to help employers manage HR aspects of merger, acquisition, and spin-off events
• Introduces Hewitt Health Resource™, a Web-based tool to capture, integrate, and use company and health plan data for leverage during rate negotiations
• Launches CompensationCenter.com, a Web tool whose data and analysis of pay programs in the global marketplace gives companies a competitive edge
• First to implement IBM eServer z900 Parallel Sysplex clustering solution, enabling near-continuous benefits administration service to more than 12 million participants worldwide
• Launches Hewitt Plan Sponsor Sight, an online benefits management support tool and knowledge network for benefits delivery clients

• First firm to help clients link HR, compensation, and benefit programs to improve business results
• Pioneering Hewitt Health Value Initiative™ survey polls over 250 leading employers to assess financial efficiency, quality, and patient satisfaction of about 2,000 health plans
• First HR firm to offer expert testimony and analysis on health care reform to various congressional committees, other governmental bodies, and private industry groups in Washington D.C.
• PC Week names Hewitt one of Top Ten Most Technologically Innovative Companies
• First to develop online Summary Plan Descriptions
• First HR consulting firm to establish corporate web site
• First to monitor Total Episodes of Care (TEOCs) as means of analyzing medical claim experience
• Creates HMO Scorecard, a tool for measuring HMO quality, costs, and subscriber satisfaction
• Pioneers HR performance measurement with HRCatalyst™
• Introduces SmartLink, a universal "800" service linking employees to all HR services and providers
• Designs first point-of-service managed care plan with an on-site primary care physician
• Introduces fully-integrated Total Benefit Administration™ System, a system for total benefit outsourcing utilizing client-server and object-oriented design and programming
• Creates one of the first full-service, outsourced Benefits Centers
• Introduces Defined Contribution Alliance™, a bundled, seamless approach to investment, administration, and communication of defined contribution plans

• Pioneers concept of Participant-Directed Investment Accounts in the U.K.
• Administers first flexible spending accounts. Introduces U.K.’s first all-employee flexible benefit plan in the U.K
• First to provide real-time access to personalized employee data
• Pioneers compensation management concept of broadbanding to help companies respond to changing business needs
• Future$aver™, an interactive retirement plan and simulator, named Best New Human Resources Software of 1989
• Designs first large employer 401(k) plan
• Creates COMP+™, first fully integrated compensation management software
• Develops FlexSystem®, first computer system for flexible benefit and compensation plan administration

• Helps American Can design and communicate industry’s first comprehensive flexible benefits plan
• Invents concept of "tax-protected employee choice-making" in employee benefits
• Drafts the enabling legislation that creates a bridge between Sections 125 and 401(k), leading to truly flexible compensation, allowing trade-off among cash, welfare benefits, and deferred compensation
• Creates Total Compensation Measurement™ methodology
• Launches Benefit Index®, the first (and still most widely used) method for measuring the competitive value of benefit plans

• Only consulting firm serving on Federal Interagency Task Force (1964-1968) on the Employee Retirement Income Security Act
• First consultants to tie benefits and compensation to corporate goals and missions, communicating total compensation as part of business plan

• U.S. Department of Labor asks Hewitt to develop forms to administer Welfare and Pension Plans Disclosure Act
• First benefit consulting firm to form a Communication Practice to build employees' understanding and appreciation of benefits
• Invents personalized benefit and compensation statements to help employees realize the value of their total compensation
• First benefit consulting firm to measure ongoing investment performance for defined benefit plans
• Pioneers objective-setting concept in the design of benefit and compensation programs

• Works with Thilmany Paper to create industry-first noncontributory pension and employee savings plan—the first plan of this type to be qualified with the U.S. Internal Revenue Service
• Ted Hewitt forms Edwin Shields Hewitt and Associates on October 1, 1940, as an insurance brokerage specializing in financial planning for business executives