:: Welcome to Hewitt Ezine :: Volume 9 | Issue 1

Culture, solutions, and trends in HR. More...

From rehabilitating inmates to reinventing the U.S. government, Michele Hunt has a powerful point of view on how to transform people and organizations using a shared vision and shared values. More...

When McDonald's sales and customer satisfaction started to flag in the Latin America region, Human Resources Officer Cesar Martinez created a three-year plan to motivate employees on the front line. Not only did sales increase, but the turnover rate dropped dramatically. More...

With benefits in a near crisis situation for both employees and employers, a Hewitt expert shares innovative approaches companies are considering to turn the crisis into an opportunity. More...

Hewitt launches new online HR BPO resource; achieves HRO Superstar status for President of HR Outsourcing Bryan Doyle and seven clients; wins top HR honors in China; grants more than a half-million dollars to small charities across the United States. More...

Volume 9 | Issue 1 Features

To become competitive, says W. Edwards Deming in his classic principles of management, an organization must "create constancy of purpose for the improvement of product and service" and "improve constantly and forever every process." More ...

Comprehensive planning, effective measurement, frequent communication, and detailed agreements are just a few of the success tips from International Paper, a company that started on the path to HR transformation in 1998. More ...

Improving the quality of the HR experience for your employees can improve your company's bottom line. Hewitt's Global Service Leader for Customer Experience explains what to focus on in order to create experiences that meet the needs of employees and employers alike. More ...