Productivity and Health Care Cost Containment

As the leading benefits outsourcing provider, Hewitt knows how to maximize your company's health and welfare program. We do this by designing and delivering health benefit plans that increase productivity and wellness, yet reduce administrative costs, improve efficiencies, and focus intently on customer satisfaction. Our unique approach is fueled by a variety of market-leading solutions:

• Advocacy Services — This high-touch solution takes care of you and your employees by providing a personal guide to navigating challenging benefit issues. Hewitt's team of highly trained advocates help identify, navigate, and resolve employee health care-related issues by clarifying employee requests to providers and clarifying plan rules for your employees. Now available are medical clinicians who help employees become informed health care consumers, better prepared to seek optimal treatment solutions.
• Dependent Audit Services — Hewitt offers a proven process whereby ineligible dependents are removed from your health plan coverage. Through experience, Hewitt has developed a streamlined strategy, smooth verification process, and measurable results that directly benefit your bottom line. Hewitt now also offers Ongoing Dependent Verification services.
• Health Plan Eligibility Services — Through this service, we quickly transmit accurate eligibility and premium information from your organization to the insurance carriers you use, helping save millions of dollars while improving service to employees and retirees.
• Absence Management — Our continuum of solutions includes risk management, analytics, and claim and leave administration that enables organizations to reduce absenteeism, minimize productivity loss, control costs, and manage the risks associated with employee absence.
• Flexible Spending and Savings Accounts — Hewitt offers an end-to-end solution for spending account administration that helps you and your employees maximize tax-savings opportunities while navigating the legal and practical complexities. Spending account options include:
  
  
  • Section 125 Health Care;
  • Section 129 Dependent Care;
  • Health Reimbursement;
  • Health Savings;
  • Retirement Health; and
  • Wellness Incentive Programs.

Enhanced Benefit Programs That Attract and Retain Employees

Whether you strive for a "best in class" employer benefit offering or prefer a more basic program, Hewitt offers a variety of health, retirement, and compensation services that enhance your employees' appreciation and usage of your benefit programs, leading to increased attraction and retention. Hewitt offers a variety of programs to help, including:

• Fringe Account Administration — Our fringe account administration solutions help you and your employees navigate a variety of specialized spending account programs. Our solutions include:
  
  
  • Credit and Wellness Plans;
  • Commuter Benefit Plans;
  • Adoption Assistance; and
  • Tuition Reimbursement.
• Total Rewards Solutions — Comprehensive and customized online solutions for communicating "what's in it for me?" to employees and job candidates that drive candidate and employee benefit appreciation and overall engagement.
• Self-Directed Brokerage Accounts — A personalized brokerage window embedded within a participant's 401(k) account enables him or her to take greater control over his or her investment decisions.
• Personal Finance Center — A centralized Web site that provides retirement savings opportunities and support beyond company plans on a variety of investment-related issues at no cost to you, the employer.
• Benefits Gateway — Our Web portal delivers a powerful "one-stop-shop" experience for participants. This flexible technology solution provides an integrated communications platform that can scale to meet the needs of any organization.

Compliance and Risk Management

Changing regulations and stringent compliance requirements weigh heavily upon HR professionals. It makes good business sense to employ the professional services of an HR expert such as Hewitt to make certain your company effectively manages its HR-related risk and compliance issues. Hewitt offers a variety of highly specialized services that delve deeply into technical topics to keep you on the right side of the issues. Consider outsourcing the following to Hewitt:

• Claims and Appeals Management — Our team ensures unbiased and consistent review of eligibility and enrollment claims for your health and welfare plans and retirement plans. Our solution provides a secure, neutral environment to protect participants' privacy, uphold benefit plan participation, and comply with HIPAA regulations.
• Qualified Domestic Relations Order (QDRO) Administration — Our streamlined process increases compliance, minimizes legal risks, and reduces your own QDRO administrative burden.
• Qualified Medical Child Support Order (QMCSO) Administration — Our process efficiently facilitates the review and administration of QMCSOs and other related documents in accordance with strict regulations and your plan requirements.
• Form 5500 Preparation — Our highly specialized, experienced experts stay abreast of ever-changing regulations and provide a high degree of knowledge and commitment to timely, accurate filings.
• Financial Statement Preparation — Hewitt's highly trained team enables easy, accurate, and on-time delivery of annual financial statements and audit support for all types of benefit plans.
• Power of Attorney (POA) Administration — Our assembled administration team provides fast, accurate processing of all incoming POA requests within a two-week turnaround time.